Greetings from Kristin: Wednesday, July 28
Our experience of life is tied up with our interpretation of what happens to us. You can look at the glass as half empty or half full. To live happily or bitterly – that is one of life’s big choices.
You can choose your reaction to whatever experience you have, and in that lies the secret to happiness. Your attitude affects everything you do, say and experience – with special emphasis on everything!
This summer, I am on a speaking tour for a large corporation’s US regional conferences to present the topic of using emotional intelligence to deliver world-class service. One of the topics in my presentation is the power of a positive attitude. Think of some of the customer service interactions you’ve experienced lately – you can always tell if the service provider has a loving, caring attitude toward you, can’t you?
All the best,