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Effective Communication Skills
Pre-workshop: Myers-Briggs Type Indicator assessment
The business case for effective communications
Every person has different communication styles
Understanding your own style
How to work with other styles
Communication flow
Ladder of inference and how to avoid it for best communication
Using neutral language:
‘I” and “We” statements instead of “You” statements
Use of passive voice in volatile situations
Communication techniques:
Active listening
Paraphrasing
Voice inflection & body language
Noticing how it lands
Exercise and role play
EOS
Coaching
Team Coaching Assessment
Engage
>
Company Culture Audit
The Leadership Challenge
Speaking
Leadership Development
Workshops
Management Skills Development
>
Delegation Skills
Effective Communication Skills
Time Management Skills
Customer Service Skills
Coaching & Feedback Skills
Women's Leadership Skills
Books
Happy Mondays
Your Company Culture Ecosystem
>
Sample chapter
Press Kit
Radio show recordings
A Forgiveness Journal
Spectacular Support Centers
Blog
Resources
Your Company Culture Quiz
White Papers
Partners
About Brio
Client Results
Brio Team
Community Involvement
Contact