 Last week, I flew from Dallas/Fort Worth to St Louis for my nephew’s graduation. I left on Wednesday morning on American Airlines and used a mobile boarding pass. On Saturday, I presciently got to the airport three hours before my departure, hoping to go standby on an earlier flight. However, I couldn’t get a boarding pass; neither the app on my phone nor the kiosk at the airport recognized my record locator. I went to the ticket counter, and discovered that my ticket had been cancelled because American Airlines had no record of me getting on the plane in Dallas/Fort Worth, three days previous.
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Improving your company culture is simple but not easy. Culture transformation is a result of embedding your core values in everything you do. So, that’s the simple part – just tweaking what you already do. But sometimes the execution that gets tricky. It’s best to identify a handful of small, low-cost items that you can do quickly to improve your culture and get started. A journey of 10,000 miles begins with a single step. And, remember that improving your culture improves employee retention, productivity and profitability. It’s an investment that pays big dividends.
Here are six surprisingly low-cost hacks that can help you kickstart a culture transformation. |
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