As an EOS (Entrepreneurial Operating System) Implementer, I am keenly aware of the impact of making changes in organizational operations. I am concerned about obtaining buy-in for a change from all affected people Because I am so sensitive to human beings’ reactions to change, I have been doing a lot of neuroscience research lately in that area. One of the main things I have learned is this: The human brain is wired to resist change! Instead, the brain wants to run on autopilot, it craves consistency and habits, and views unwanted change as a threat. In my talks and training programs, I explain the brain science behind the human resistance to change. Let us explore four parts of the human brain that impact our reactions to change. They are summarized in the following table, adapted from Wired to Resist: The Brain Science of Why Change Fails and a New Model for Driving Success (2017) by Britt Andreatta. Brain Part, Nickname, and Reaction to Change: Amygdala, Sentry, “I’m freaked out!” Basal Ganglia, Habit Center, “I don’t know what to do!” Habenula, The Scold, “I don’t want to be seen as a failure!” Entorhinal Cortex/Hippocampus, Cartographer, “I’m lost!” Let us walk through each of the brain parts and see how they wire us to actively resist change.
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